STD / ISD / PCO / FAX / INTERNET BOOTHS

 

This scheme has been introduced with a view to provide easy and user-friendly access to passengers to communicate in emergency or otherwise.

 

These booths will be operated by duly selected booth operators who should provide good quality of customer service and on the following Terms and Conditions:

 

Ø     The booths will be allotted to educated unemployed youth, physically handicapped and women not less than 18 years of age. However no educational qualification is necessary for reserved categories such as SC/ST/OBC/women/physically handicapped including blind persons.  There will be quotas within this broad category.

 

Ø     For allotment of booths at stations with an annual passenger earning of Rs.3.00 crores and above, including all Stations of tourism importance, or important Junction station and all suburban stations ( Categorised as ‘A’ ‘B’ & ‘C’ category stations) offers shall be invited through advertisements in the National /State level/Local Newspaper, etc by the concerned Divisional Headquarters.  A Two-packet tendering system viz. Packet “A” and Packet ”B”: will be followed. 

 

Ø     For allotment of booths at stations with an annual passenger earning of below Rs.3.00 crores including halt stations, the Two-packet tendering system will not be applicable. Applications will be called from eligible persons by the divisions when the need arise.

 

Ø     Land License fee at a uniform rate of 20% of the notified cost of the land price prevailing at the stations as notified by the Railway from time to time will have to be paid, in respect of all category of stations and the same will be increased by 10% every year, by the operator. 

 

Ø     Commission payable:   (In case of ‘A’ ‘B’ & ‘C’ category stations) the percentage as agreed upon shall be the commission payable (this percentage shall in no case be less than 10% of the commission payable to the booth operators by the service provider i.e. BSNL/MTNL/ or any other authorized service provider)

 

Ø     In case of D, E, F type of stations, minimum 10% of commission payable to the booth operators by the service provide i.e. BSNL/ MTNL/ or any other authorized service provider is payable to Railways.

 

Ø     Only one booth would be allotted to one person subject to the applicant not operating another STD/ISD/PCO/FAX/Internet booth on the Indian Railway premises.

 

Ø     Police verification of antecedents is essential.

 

Ø     The maximum size of the booth will be 5’ X 6’.

 

Ø     Two telephone lines will be permitted in one booth.

 

Ø     The booth holders will be permitted to install FAX facility within the space allotted and in case FAX facility is installed, an additional telephone connection will be permitted. 

 

Ø     The booth holders will also be permitted to install internet kiosk for which 10% space of the area be given extra on payment of additional land license fee. 

 

Ø     For operating the booth, the licensee will pay one year’s annual land license fee in advance before construction permission is granted.

 

Ø     The earnest money deposit will be retained by Railways as part of security deposit. Security deposit of 6 months land license fee shall be deposited by the successful bidder.

 

Ø     The period of contract would be for a period of five years.  This would be extended for another five years, provided the performance of the booth operator is satisfactory and full license fee is regularly deposited during the tenure.  License will be for a maximum period of 10 years only including extension period and no further extension will be permitted. 

 

Ø     MTNL/BSNL/or any other authorized service provider bills would form the basis for realizing the commission for all facilities given to the licensee.

 

Ø     No subletting of premises/booth will be allowed.

 

Ø     In order to ensure that the facility is availed only by the person in whose favour, the license has been granted, it would be mandatory for the licensee to operate the booth personally at least in one shift of 8 hours.

 

Ø     The party who has been allotted booth will have to start the booth within one month of allotment failing which his/her allotment may be cancelled and earnest money forfeited.

 

Ø     The Railway Administration will have the right to impose fine/terminate the license if the licensee is not conforming to the conditions laid down and if there are complaints against him/her for overcharging, etc. 

   Tender forms are being placed on web site as and when required/invited.