TRAIN SERVICES

ACCOMODATION

IR provide different classes of accommodation viz. Air-conditioned 1st class, Air conditioned 2- tier sleeper, Air-conditioned Chair Cars, 

First class, Sleeper Class and 2nd class accommodation for sitting. Almost all Mail/Express trains involving night journey have sleeper class and second class accommodations. Sleeping Berths are available between 21.00 and 06.00 hrs.

ENTRAINING ENROUTE

If you hold reservation from the starting station and want to board the train from a station enroute, You can do so on advising the starting station (In writing) atleast 24 hours in advance. No refund is admissible in such cases on the unused portion of the journey.

If you hold a ticket for more than 500 Kms., you are allowed to break journey at any station en-route at the rate of (i) one break journey of two days in case of tickets upto 1000 Kms.,  (ii) two break journeys of two days each in case of tickets over 1000 Kms., excluding the day of arrival and the day of departure of the train. However, the first break of journey may not be made until a distance of 500 Kms. has been covered from the starting station.

LUGGAGE

IR allow you to carry, free of charge, the following quantity of luggage from the starting station when you buy an adult ticket and half of this quantity on a child ticket:-

Air-Conditioned First Class

70 Kgs.

First Class or AC 2-Tier Sleeper

50 Kgs.

Air-Conditioned Chair Car/AC 3-Tier Sleeper

40 Kgs.

Sleeper Class

40 Kgs.

Second Class

35 Kgs.

Should you feel that your luggage is likely to exceed this limit, please have it weighed in advance at the station. IR request Passengers to carry only the minimum necessary luggage alongwith them in the compartment to make the journey comfortable for themselves as also for fellow passengers. The rest may be booked in Luggage Vans attached to every train, so that your luggage reaches the destination alongwith you.

BED ROLLS

To help you carrying minimum luggage on travel, IR supplies Bedrolls from important nominated stations to first class passengers at a charge of 20/- per bedroll per journey on demand.  In case of ACI, AC2 and AC3 tier Bedrolls are supplied free of charge.

CATERING
Important trains on IR have Pantry Car facilities, for looking after the catering requirements of passengers. Besides arrangements for service of food and beverages from the stations enroute are also undertaken on trains running without pantry cars. For such services coach Attendants, Conductors or other authorised staff may please be contacted. The menu cards are also available with catering staff and rate tariff board is displayed at conspicuous place in the pantry car.  

Passengers are requested not to patronise unauthorised Hawkers/Vendors to avoid service of any sub-standard and stale Food/meal for their own safety.

 

MEDICAL AID

Incase of medical aid is required on account of sudden injury or illness, please contact the Guard, Conductor or Coach attendant. The Railway staff will try to arrange First Aid or for a Doctor to attend and supply medicines at prescribed charges. To ensure that the train is not detained for the purpose, causing inconvenience to other passengers, it may be necessary for the patient to discontinue his journey by that train to receive proper medical aid. Arrangement have also been made for sending advance message for Doctor on enroute Station. Apart from this, a list of locally available doctors in Govt. and Private sector alongwith their addresses and telephone numbers are available with Station Master so that Passengers in need may conveniently avail of the medical facilities in Emergency.